Side Note: ALL companies that require some kind of contract usually have crappy customer service or crappy services in general, hence, making you sign some ridiculous contract that charges you a GIANT cancellation fee because they suck and its their way of making you keep paying them.
Anyway, I'm a little upset with the above mention company, but did manage to find out while talking to a sales agent today (I didn't even raise my voice - I SWEAR!) - because apparently there is no customer service on Sunday. Like no one has ever had a problem with their service on Sunday. You can order new services (not cancel - I tried) but there is always someone available to help you purchase more crap from them. I have been assured by the Dish Network people - Andrea you were absolutely fabulous! - that my service will not be turned off in the middle of tonight's True Blood episode. THANK THE LORD! And I will somehow manage to survive and plan my attack on the unsuspecting department in the AM.
Got it? Ya well, wish me luck!