Insurance Company: "Yes Ms. Customer, eye examinations are covered on your policy. Please feel free to get checked out."
Customer: "Thank you insurance Company."
Customer: "Excuse me Mr. Insurance Company, you told me eye exams were covered and I just got an Explanation of Benefits that you denied my claim. Can you explain that?"
Insurance Company: "Yes Ms. Customer, you were diagnosed with X, and we don't cover that, so your exam was not covered."
Customer: "But how can I find out I have X without an exam?"
Insurance Company: "You can't"
Customer: "Then why won't you cover the exam like it says in the packet/contract we have with your company?"
Insurance Company: "Because you were diagnosed with X."
Makes a lot of sense doesn't it. If anyone is wondering the insurance just so you can know in case you ever have a choice on insurance companies. It is Humana.