Well, I am.
I was suppose to go out of town today - leave the husband and take the kids to see Grandma & Papa. Well everything has gone to hell in a hand-basket. The SUV didn't get out of the shop, My phone has decided to absolutely stop working. Well, at least whenever it decides.
Just for the record this is the 4th iPhone I've had. FOURTH. My husband and I got ours at the same time. The first one I had to take back because it would never charge. Yippee!! The second one kept overheating and losing the touch pad. The third one had battery issues. Now this one is overheating and yesterday cut itself off. Completely. I didn't really want to go on a road trip with no phone. Understand? So instead I've fought with Apple for the better part of 3 hours over the stinking phone. I understand the warranty is for 1 year, but the phone I have is actually less than a year old, but apparently its out of warranty because the original one was bought more than a year ago. Does it make sense to you? Oh, and the supervisor was rude and said one of those impulsive we don't need your business kind of statements. NOT HAPPY! Not happy enough that I called corporate. I kinda feel bad, because he tried really hard to be nice he never raised his voice or anything, he just said the wrong thing at the wrong time then when I asked (more than once) for someone else, he refused to transfer me.
My husband never had a problem with his. I must be one of those people that has some weird magnetic issue. Timex watches never would work on me others yes, just not Timex. GGGGRRRRRRRRRRR! AGH! Any other noise that fits the mood, feel free to imagine.
2 comments:
cyber hugs (((( )))))
No, that makes no sense to me and I would totally call a not toll free number and ask for the dept in charge of very unhappy people.
seriously. if worked with HP and I ended up with a new computer.
the longer you hold out the better your chances of getting to yes.
tracy
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